Secure Luggage Storage
Professional airport storage you can trust.
Storing luggage at an airport requires far more than a simple storage space. At Hello Passenger,our left luggage service is designed to meet the operational and regulatory requirements specific to the airport environment.
Every item deposited is handled with care. 100% of luggage is screened before acceptance, and a valid ID check is required from all customers. Our facilities are also monitored by CCTV, ensuring a high level of security throughout the storage period.
Within our airport luggage facility, various baggage sizes and formats, can be accommodated, whether for a few hours or a longer duration, managed in a clear, professional manner tailored to the real needs of travelers.
Whether you are departing, arriving or in transit, you benefit from a reliable, smooth and secure service, directly within the airport.
What You Need To Know About Luggage Storage
To help you better understand our storage services, we have compiled the most important details and answers to our most frequently asked questions.
Our service accommodates various sizes, from small personal items to oversized gear.
• Small Accessory: Up to 3 kg
• Cabin Bag: Up to 9 kg – Max: 55 x 35 x 25 cm
• Checked Bag: Up to 30 kg – Max: 158 linear cm (a + b + c)
• Specialty/Oversized Item: Over 30 kg and/or exceeding 158 linear cm
Note: For safety reasons, the maximum weight for any single item is 32 kg.
Our pricing is based on the type of luggage and the duration of storage, with rates starting as low as €3.00.
• [Calculate your rate] or View our full price list.
Our service points are open 7 days a week, from 7:00 AM to 9:00 PM.
For early departures, late arrivals, or specific needs, our Access options provide extended coverage:
For Very Early Departures : 05h00 – 07h00
For Evening Arrivals : 21h00 – 23h00
For Late Arrivals : 23h00 – 05h00
You can add these options directly during the booking process..
Contact us for more details.
Yes. For security reasons, certain items cannot be accepted, including all explosive devices.
Specific items, such as firearms, must be declared in advance and presented in full compliance with standard air transport regulations.
All items are handled in accordance with strict airport security protocols, including mandatory luggage screening and the presentation of a valid government-issued ID.
Finally, for hygiene reasons, perishable goods and items with a strong smell will be systematically refused.
Enhance Your Journey with Our Premium Add-ons
In addition to secure luggage storage, Hello Passenger offers a range of add-on services designed to bring extra comfort, flexibility, and ease to every step of your journey.
We take care of your luggage and return it to you at the desired location in the airport.
Skip the wait with priority access. Faster drop-offs and pick-ups at our service points.
Available 24/7 by prior booking for early departures, late arrivals, or specific needs.
Travel light and stay ethical: rent the essential equipment you need for your children.
A Tailored Solution for Every Stage of Your Journey
Between my flight and my TGV, I didn't want to be burdened with my luggage.
«I arrived in Paris with several hours to spare before taking the TGV. I had no desire to keep my luggage with me during the four hours between my flight and my train. So I left my luggage in a left-luggage office and took the opportunity to go shopping at Aéroville, a fifteen-minute bus ride from the terminal.»
My correspondence in Paris has become a really useful moment.
«I had several hours of connecting time at Paris-CDG between two flights operated by different airlines. Instead of waiting at the airport with my suitcases, I left my luggage in the left-luggage office and took the opportunity to go out, have lunch and keep an appointment. I was able to make the most of my stopover in Paris before checking in for my next flight.»
We took advantage of our stopover to visit France
«We stopped over for several days before continuing our journey. Rather than keep all our luggage with us, some of which we didn't need during our stay, especially gifts for our family, we left some of it in our luggage store. This allowed us to travel lighter and make the most of our time in France. We visited Paris, of course, but also discovered the chateaux of the Loire Valley and made a detour to Provence.
The service was very simple: I had booked the luggage storage and the Premium option. A porter came to collect our luggage on arrival and returned it to us directly in front of our check-in area on the day of departure.»
For my first meeting, I didn't need my suitcases
«My colleague and I were arriving in Paris on a flight that landed at 6am, for a business meeting in Paris at 10am, before catching a flight to London at 6pm.
Our hold luggage was checked through to London Heathrow, but we had our cabin luggage and laptop bags with us. So we decided to leave our cabin luggage in the left-luggage office, which meant we could easily get to our appointment by public transport, a solution that was more practical, more economical and more responsible than taking a cab.»
Whether for a few hours, a full day, or an extended stay, store your luggage securely and reclaim your freedom of movement.
Store your bags safely. Enjoy the rest of the journey stress-free.


