Hello Passenger,

Secure Luggage Storage

Professional airport storage you can trust.

Storing luggage at an airport requires far more than a simple storage space. At Hello Passenger,our left luggage service is designed to meet the operational and regulatory requirements specific to the airport environment.

Every item deposited is handled with care. 100% of luggage is screened before acceptance, and a valid ID check is required from all customers. Our facilities are also monitored by CCTV, ensuring a high level of security throughout the storage period.

Within our airport luggage facility, various baggage sizes and formats, can be accommodated, whether for a few hours or a longer duration, managed in a clear, professional manner tailored to the real needs of travelers.

Whether you are departing, arriving or in transit, you benefit from a reliable, smooth and secure service, directly within the airport.

What You Need To Know About Luggage Storage

To help you better understand our storage services, we have compiled the most important details and answers to our most frequently asked questions.

Our service accommodates various sizes, from small personal items to oversized gear.

• Small Accessory: Up to 3 kg
• Cabin Bag: Up to 9 kg – Max: 55 x 35 x 25 cm
• Checked Bag: Up to 30 kg – Max: 158 linear cm (a + b + c)
• Specialty/Oversized Item: Over 30 kg and/or exceeding 158 linear cm

Note: For safety reasons, the maximum weight for any single item is 32 kg.

Our pricing is based on the type of luggage and the duration of storage, with rates starting as low as €3.00.
• [Calculate your rate] or View our full price list.

Our service points are open 7 days a week, from 7:00 AM to 9:00 PM.

For early departures, late arrivals, or specific needs, our Access options provide extended coverage:

For Very Early Departures : 05h00 – 07h00
For Evening Arrivals : 21h00 – 23h00
For Late Arrivals : 23h00 – 05h00

You can add these options directly during the booking process..
Contact us for more details.

Yes. For security reasons, certain items cannot be accepted, including all explosive devices.

Specific items, such as firearms, must be declared in advance and presented in full compliance with standard air transport regulations.
 
All items are handled in accordance with strict airport security protocols, including mandatory luggage screening and the presentation of a valid government-issued ID.

Finally, for hygiene reasons, perishable goods and items with a strong smell will be systematically refused.

Enhance Your Journey with Our Premium Add-ons  

In addition to secure luggage storage, Hello Passenger offers a range of add-on services designed to bring extra comfort, flexibility, and ease to every step of your journey.

Premium - Porter Service

We take care of your luggage and return it to you at the desired location in the airport.

Priority – Fast Track

Skip the wait with priority access. Faster drop-offs and pick-ups at our service points.

24/7 access

Available 24/7 by prior booking for early departures, late arrivals, or specific needs.

Rental - Practical & Responsible

Travel light and stay ethical: rent the essential equipment you need for your children.

A Tailored Solution for Every Stage of Your Journey

Whether for a few hours, a full day, or an extended stay, store your luggage securely and reclaim your freedom of movement.
Store your bags safely. Enjoy the rest of the journey stress-free.