Hello Passenger,

YOUR LUGGAGE. OUR EXPERTISE

Airport security standards

X-ray screening and permanent CCTV surveillance

Operational Expertise

Trained, certified, qualified personnel.

+20 years experience

In handling luggage

Since 2003

At Parisian Airports

Manual Instruction

Tailor-made services to make your life easier

200000 +
Luggage carefully handled and stored…

Drop the luggage. Enjoy Paris hands-free.

On arrival, in transit or before departure

Whether you're exploring the city, heading to a business meeting, or spending your last day after checking out of a hotel or Airbnb, our luggage storage, delivery, and transfer services are designed to fit every need.

Layovers, train-to-flight connections, for a few hours or several days: whatever brings you to Paris, travel light and make the most of every moment in the city. 

YOUR EXPERIENCE.
OUR PRIORITY!

LUGGAGE STORAGE SERVICES AT
CDG AND ORLY

Built for every traveler, available in multiple languages

Luggage Storage

Secure locker directly at the airport in Paris

Luggage Transfer & Delivery

Your luggage delivered to the place and time defined during your reservation

Tailored Assistance

Luggage handling, fast-track access, and administrative support (pets and customs clearance).

BDM Travel Store

A curated selection of trusted brands, compliant with airline requirements and IATA standards.

Travelers’ Support Services

Eco-friendly rentals, connectivity, and practical travel solutions.

How it works ?

Book and pay online

In just a few clicks on our secured online platform

Choose your service

Storage or transfer of luggage, in store or from the destination of your choice (train station, terminal, hotel, home…)

Travel stress-free

Control, Traceability and Security: Seamlessly Managed Operations

TRUSTED BY WORLDWIDE TRAVELERS

YOUR AIRPORT JOURNEY MADE EASIER

Store your luggage or schedule its delivery today at Paris CDG and Paris Orly airports.

Yes. Hello Passenger offers luggage storage services at Paris airports, allowing you to safely leave your suitcases, bags, and personal belongings for a few hours, a full day, or even longer depending on your needs.

Luggage Storage

Hello Passenger offers a luggage storage service at Paris airports.
At Paris-CDG, the facility is in Terminal 2 – TGV Station, opposite the Sheraton Hotel.
At Paris-Orly, it is located in Orly 3 on the Arrivals level, opposite the baggage claim exit.

Locate us

Yes. Hello Passenger offers a luggage delivery service at Paris airports to make your arrival, departure, or connection easier, so you don’t have to carry your bags throughout your journey.

Luggage delivery

If your item has been located by the relevant airport service, Hello Passenger can arrange for its collection, packaging, and shipment to an address of your choice.

Practical Services

Yes. Hello Passenger sells pet travel crates and carriers at Paris airports that meet airline travel requirements and are suitable for passengers traveling with pets.

BDM Travel Store

Yes. Hello Passenger offers a stroller rental service at Paris airports to make your travels with a young child easier and your airport experience more comfortable.

Our Services